Customer support

Technical issues 5

• I have inserted the URL to my video/GIF but nothing happens
• I don't get past the loading screen on the tool
• I picked a video file from my hard-drive and nothing happens
• I haven't received any confirmation emails from you, what now?
• I made a mistake with my order, can i cancel it?

Delivery 6

• What are your delivery times ?
• Can i track my shipment?
• What happens when my order gets lost?
• Where do you ship to?
• How can i check my order's status?

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Order issues & returns 4

• I've ordered several items but some are missing, what happened?
• Is Flip7 100% guaranteed satisfaction?
• I'm not happy about my order, what happens now?
• How do i return my product ?

Payment & Prices 4

• How can i pay for my order?
• How much does a flipbook cost?
• Do i get a discount if i order more than one?
• Do you do bulk orders?

Others 6

• Do you share my movies/GIFs with other parties?
• What kind of content can i put on my flipbook?
• I want more details about your flipbooks like measurement, paper etc.
• Are you a dog's person?
• Did Han Solo shoot first?

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