I picked a video file from my hard-drive and nothing happens : Customer support

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I picked a video file from my hard-drive and nothing happens Print

Created by: Bastien -

Modified on: Tue, 1 Sep, 2015 at 4:30 PM

Don't panic. Try to check a few things before reaching us :

- Is the file a supported format ?
- Is the file larger than 100 MB
- Is your internet connection active ?
- Are you a cat ?

If you dismissed all those options, try again after deleting cache and cookies, or with another browser. Get in touch with us if nothing really works.

Bastien is the author of this solution article.

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I picked a video file from my hard-drive and nothing happens Print

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