Technical issues
Don't panic. Try to check a few things before reaching us :
- Is the URL you used pointing to a page on a video platform ? - Is that video pl...
Thu, 19 May, 2016 at 10:28 AM
In case the tool doesn't load properly, make the following checks:
- If you internet access fast enough?
- Clear your cache & cookies, then ...
Tue, 1 Sep, 2015 at 4:30 PM
Don't panic. Try to check a few things before reaching us :
- Is the file a supported format ? - Is the file larger than 100 MB - Is your internet co...
Tue, 1 Sep, 2015 at 4:30 PM
We send a confirmation email as soon as we have received payment for your order. If you still don't see anything after 10min, check your SPAM folder and...
Tue, 1 Sep, 2015 at 4:31 PM
It's possible to cancel your order at any time before it goes into production. It is possible to change the delivery adress until we ship it from our lo...
Tue, 1 Sep, 2015 at 4:31 PM