Delivery

What are your delivery times ?
Delivery Once you have placed an order with us, we will do our maximum to ship your order as fast as possible. We ship all our flipbooks from our Berli...
Mon, 28 Sep, 2015 at 11:31 AM
Can i track my shipment?
We sadly don't offer a tracked delivery yet. However, if you don't receive your parcel within the said delivery time, we can decide to ship you anot...
Tue, 1 Sep, 2015 at 4:00 PM
What happens when my order gets lost?
If you still haven't seen anything in your mail box after an extra 10 days* wait, we will ship you another copy of your product. We won't be that ni...
Tue, 1 Sep, 2015 at 4:02 PM
Where do you ship to?
In theory, we deliver through all of Europe via postal services but we only guarantee shipments for the following destinations : France, Germany, the U.K, B...
Tue, 1 Sep, 2015 at 4:02 PM
How can i check my order's status?
We send you notification emails on a regular basis like for shipment confirmation for example. If you created a customer account. Log onto your account.
Tue, 1 Sep, 2015 at 4:03 PM
What about customs and import duties ?
In case you live outside the Schengen Zone, you bear all occuring costs that may apply when going through customs.
Tue, 1 Sep, 2015 at 4:03 PM